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Technical Consultant (Dynamics 365 CE/CRM)

As a Senior Technical Consultant, you will be utilising your CRM/CE knowledge on a functional business level to optimise key business processes with high-profile customers and their solutions; having a lot of customer-facing opportunities to provide guidance, overcome challenges and maintain specific areas of Microsoft Dynamics CRM/CE both on-premises and in the cloud. The Technical Consultant will also be responsible for developing, maintaining, testing and documenting software components in, or extensions of, Dynamics 365.

Tasks and Responsibilities

  • Capture, assess, and define the client’s business requirements and create strategies to meet those objectives using practical Dynamics 365 business solutions and industry best practices.
  • Document and review all business processes, Gap/Fit Analysis findings, functional design documents, testing scripts, training documents and progress updates throughout the implementation life-cycle.
  • Design and re-engineer business processes using best practices and standard Dynamics 365 business procedures.
  • Customise Dynamics 365 CRM using Visual Studio and other related technologies.
  • Create interfaces between Dynamics 365 and other external applications.
  • Perform data migrations to and from Microsoft Dynamics 365.
  • Deliver outputs on time and with a very high level of quality following Microsoft best practices.
  • Unit test and document deliverables.
  • Release components to test using the appropriate source control tools.
  • Take full ownership of the solution delivered to the client.
  • Actively organise and facilitate workshops, in-house seminars, webinars, and knowledge transfers with clients and Business Consulting Team members.
  • Provide functionality demonstrations and training to new clients, end-users, and senior-level executives, as needed.
  • Work closely with the development teams to assist in the design and conduct unit testing as well as integrated testing.
  • Assist in go-live procedures and post go-live support.

Skills, Qualifications & Work Experience

  • Minimum of 5 years’ experience working with Microsoft Dynamics 365 CRM/CE.
  • Basic functional knowledge of business operations.
  • Familiar with cloud technologies such as MS Azure, Flow, and PowerApps.
  • Functional and analytical skills.
  • In-depth knowledge of the .NET framework.
  • Experienced in developing object-oriented code using Visual Studio.
  • Knowledge of MS SQL Server and experience in writing SQL queries.
  • Knowledge of main-stream version control systems such as TFS.
  • Ability to organise, prioritise, and respond to multiple projects and deadlines.
  • Ability to work with interruptions as problems arise needing immediate attention.
  • Ability and skill in interpersonal communication.
  • Ability to maintain up-to-date knowledge of technology trends and to recommend innovative technologies to improve the technology infrastructure.
  • Ability to act independently on routine assignments or projects.
  • Ability to plan, organise, and multi-task to complete assignments efficiently.
  • Ability to communicate professionally, both oral and written.
  • Ability to pay attention to details and perform at a high-level of accuracy.
  • Ability to work independently and with a team with minimal supervision.

The successful candidate will benefit from:

  • Flexible working conditions
  • An attractive remuneration package based on qualifications and work experience
  • A variety of extras over and above the remuneration package which includes Health Insurance & Life Insurance


  • Flexible & Remote Working
  • Attractive Remuneration Package
  • Health Insurance
  • Life Insurance

Our excellent HR team is supplemented by a list of Bluefort approved recruitment agencies. Therefore any correspondence from unapproved recruiters is not appreciated. If your agency is interested in joining the official Bluefort Recruiter’s Program (BRP), kindly contact us.

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