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No subscription confusion. Just a bright solution.

Subscription management for broadband providers makes operations easy and fast – just like superfast fibre.

Running a broadband subscription business can sometimes be as frustrating as trying to stream an epic-length film with a dial-up connection

How are you supposed to give your customers the best service possible when you lack the resources and time to keep subscriptions processes running smoothly?  

You can’t.  

We’re a subscription company like you. We understand how hard it is because we’ve been there. But our experience and our collaboration with broadband providers has given us insight into how things can quickly turn around to the positive.  

We’ve seen how solving your problems can revolutionize your business.  

Imagine being free to do what you do best. Run your operations painlessly. Retain and sell new subscriptions.  Innovate. Establish your brand. And finally edge out your competition.  

Do any of these problems sound familiar?

  • Delays and errors in customer care and issues with payment.
  • A complicated subscription process leads to frustration and churn.
  • Revenue opportunities that can be missed altogether.
  • There’s a noticeable lack of alignment, stability, or security in operations and finances.
  • You haven’t got the time to scale like you want to.
  • Lack of customer and finance insights which causes bad decisions.
  • Your teams struggle to share data and processes when it’s needed.
Two hands holding a mobile phone outside. There's a dark sky and two satellite dishes in the background.

Don't get lost in the subscription maze, let us help you find your way

We want to help your vision become reality.  

This is why we’ve developed a suite of subscription management software solutions for broadband providers called LISA (License and Subscription Automation), which works seamlessly with Microsoft Dynamics 365 platforms. The products in the suite are tailored to the problems you need solving and the Microsoft platforms you like to use.

And this is just the tip of the iceberg.  

Imagine improving operational efficiency and reducing costs while increasing the quality and reliability of your service. No more human error. No more silos. No more missed upsell opportunities. And no more having to explain to stakeholders why things went wrong.  

With the right kind of subscription management software that’s specifically geared to your needs, your streamlined end-to-end engine will:

  • Give you ‘lights out’ operation, where it’s appropriate.
  • Run every step of the subscription lifecycle from sales to billing to payment collection to provisioning.
  • Manage complex subscription agreements, including the flexibility for mixtures of upfront, arrears or consumption-based subscriptions with multiple back-to-back supplier subscriptions.
  • Offer customer self-service, if that’s your bag.
  • Recognise revenue while up- and cross-selling with our LISA and HARP Product Suite.
  • Track your KPIs with Microsoft® PowerBI® pre-built data analytics and reporting to optimize your sales and operations performance.

How the framework helps you meet your goals.

Would you like to no longer worry about revenue problems like consolidating meterage in billing and increasing visibility in revenue?

Since broadband subscriptions change so quickly it can be impossible to keep up. Automation can consolidate all your subscriptions, add-ons, backward-looking consumption and arrears into billing and invoicing. It can streamline payment collection into the methods your customers prefer. 

And liquidity and revenue management tools will help you know where your finances are at any moment. You’ll get financial planning and analysis capabilities and visibility which means accurate forecasts and decisions.  

Do you want to increase customer numbers, satisfaction, and loyalty?

Customer love excellent broadband packages and add-ons that allow them to game, work remotely, videocall, watch tv and film, and social network to their hearts’ content. The right software identifies the best opportunities to upsell and cross-sell and which packages will suit the individual customer the best. For example, it might spot that a customer needs to upgrade from copper to full fibre, or get additional routers and multidevices to meet the simultaneous needs of everyone in the family. 

Do you want to improve your broadband operational efficiency while reducing costs and always guaranteeing quality?

The system will be aware of coverage and any issues that arise with installation, repair and your fleet. The entire end-to-end will be streamlined. Your workers will know what your customers’ needs are. Automated cost management eliminates human error and provides real-time agility. No more silos because data flows freely between relevant teams and departments so sales strategy is the best it can be.  

Want to have your processes integrated into one place?

You and your teams will never have to run a million different spreadsheets and programs because one solution powers everything. You’ll save countless hours on day-to-day tasks which will allow you focus on what you want to do- expand your reach and fibre networks as broadly as possible. You’ll also be able to keep an eye on your competitors, including their price hikes and reach.  

Supply and Demand the Best Solutions

By streamlining your subscription process, you’ll save time, reduce costs, and increase revenue.  

Your customers will be thrilled because they have a hassle-free subscription that constantly adjusts to their needs and wants.  

Competition heating up in the broadband industry, so it’s more important than ever to stay ahead of the game. Hyper-automated subscription management software for broadband providers is the way to do it.  

Don’t let the chaos of traditional subscription management rob you of your time, stress you out, and hold your business back any longer. Take the leap. Let’s work together to solve your problems.  

Your business, your customers, and your bottom line will thank you for it. 

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